Tollgrade
Solutions for Cable Broadband
Lower HFC Operational Support Costs through
Integrated, Proactive Network Assurance.
Tollgrade’s Cheetah broadband service
assurance solutions are designed to manage
the HFC network (from headend to CPE) by proactively
monitoring the physical network elements that
provide revenue-generating IP services (such
as high-speed data and VoIP). The ability to
remotely monitor and manage the physical elements
and isolate multi-layered IP services in the
HFC network results in increased reliability
and greater customer satisfaction.
Upgrading your broadband infrastructure to
deliver VoIP and IP Video?
Extensive ticket studies imply that 60% of
today’s broadband troubles are related
to multi-layered sessions between the CPE and
IP access network. Introducing QoS-sensitive
services, such as VoIP, will only further this
trend. Tollgrade provides the only solution
that remotely isolates these troubles by performing
delay, loss and jitter analysis via an HFC-based
DOCSIS-based transponder.
Isolating Multi-layered VoIP Troubles?
Often completing in excess of 30 million automated
test transactions per month, Tollgrade solutions
are relied upon by all four RBOCs to maintain
their expansive voice network. This expertise
was extended to the cable broadband marketplace
with the introduction of the industry’s
only combined DOCSIS-based transponder and
end-of-line VoIP test point. Scheduled performance
tests from selected power supply and/or end-of-line
locations enable cable operators to routinely
verify VoIP call performance from the customer’s
perspective. Failed tests can be used to
proactively isolate HFC, CMTS, IP network
and softswitch failures.
Considering the deployment of DOCSIS-based
Transponders?
Tollgrade’s DOCSIS-based transponders
allow you to extend Cheetah’s sound heritage
of HFC status monitoring to a DOCSIS architecture,
eliminating the need for legacy headend equipment.
When managed by CheetahXD, Tollgrade provides
cable operators with the only software solution
in the industry to manage new DOCSIS-based
transponder deployments in the same views as
incumbent CheetahNET and CheetahLIGHT systems.
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